Training service dogs for military members is therapy for veterans at Penn’s new program

September 28, 2023

Training service dogs for military members is therapy for veterans at Penn’s new program

September 28, 2023

Curious passers-by often can’t help but peek into Jennifer Desher’s office on the University of Pennsylvania’s campus: On any given afternoon, she’s playing host to a handful of rambunctious puppies as young as nine weeks old.

But Desher isn’t running a doggy day care. She’s training a set of service dogs, specially bred for a new program on Penn’s campus that aims to help veterans who need a service dog — and other veterans who can benefit from training them.

The program, a partnership with the nonprofit Warrior Canine Connection, describes its work as “mission-based trauma recovery.”

Veterans accustomed to regimented military life, in which they’re responsible for their own safety and, often, protecting others, can be reticent to accept help, Desher said. But training a service dog for another veteran can be a back door into a therapy of its own, she said.


While teaching the dogs to assist with emotional and physical needs, veterans can benefit from the physical and psychological connection with the dog.

“They have to provide support to dogs in public outings, and rather than focusing on past trauma, they can focus on the dog, so the dog can have a positive experience,” she said. “And they can learn how to support themselves in similar situations.”

Service dogs are in high demand to help people with an ever-growing list of physical disabilities and emotional needs. Support animals can brace themselves against owners about to have a seizure, detect when a child with diabetes has dangerously low blood sugar, and help complete household chores. But such specialized help can cost thousands of dollars per dog — a price that’s untenable for many families already struggling with a medical diagnosis.

Penn is offering free office space to Warrior Canine Connection trainers, while a $100,000 donation from the veterans support nonprofit Team Foster funds the trainers’ pay. Veterans themselves receive their dogs for free.

Jennifer Desher, program manager and trainer at Warrior Canine Connections, practices commands with Byron, a service dog in training, at the University of Pennsylvania. The group is partnering with Penn on a new program to help veterans on campus overcome trauma by training service dogs for other veterans
Erin Blewett

A special mission

Desher’s husband is in the Air Force; she’s been training dogs, mostly for civilian pet owners, for the better part of a decade. She became even more convinced of how dogs can help humans heal while talking to veterans about their experience during her training for the new Penn program.

“I would go home crying,” she said. “It’s amazing what it does for them.”


Launched in 2008, Warrior Canine Connection partners with the Veterans Administration for research on how service dogs, and training them, can help veterans, and has a handful of locations around the country, Philadelphia now among them. Dogs are bred specifically for the program and are mostly Labradors and golden retrievers — breeds smart and sturdy enough to help veterans with both mental and physical disabilities.

The dogs learn how to soothe an anxious owner — leaning their head on a veteran’s jittery knee, for example, or pushing their nose into shaking hands. They comfort veterans who are unnerved by crowds, acting as a barrier between their owner and large groups of people and safely navigating them through a congested area.

They also learn how to assist veterans with physical disabilities — for instance, serving as leverage to help someone with mobility issues stand up.

The specialty training service dogs go through teaches them to pick up stressors that their human companion may not even be aware of, said Paula Crawford-Gamble, a nurse and retired captain in the U.S. Navy Nurse Corps, who now heads Penn’s Veterans Care Excellence Program and spearheaded the initiative at Penn.

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Though they don’t speak the same language, the service dogs are able to connect with humans at times of crisis and loneliness. This makes them especially valuable for veterans at high risk for suicide, Crawford-Gamble said.

“The dog calms the veteran down, tells them they’re not alone — and that they have a dog to take care of,” she said.

‘I feel so purpose-driven’

Crawford-Gamble first encountered Warrior Canine Connection while working at the National Intrepid Center of Excellence, which treats traumatic brain injuries in veterans. She now has a service dog of her own, Dollie, who helps her navigate the aftereffects of a TBI.

Crawford-Gamble has limited vision in her left eye, so Dollie guides her around objects she can’t see in her peripheral vision. Dollie also helps with the painful headaches her owner is prone to — sometimes placing her paws under Crawford-Gamble’s neck during an episode to provide comforting pressure.


Crawford-Gamble was surprised the first time Dollie performed the accupressure-like treatment — it is not a skill the veteran was aware the dog was capable of.

“She did that on her own,” Crawford-Gamble said. “She’s an innovative provider.”

Having a service dog has given her more confidence in day-to-day life, she said.

“I’ve seen it in a therapeutic setting where it has an impact on a veteran’s life — and now, to see it in a daily living environment and to see how effective it is, you know you’re doing the right thing,” she said.

Training the next generation of service dogs

Already, a number of military personnel who work on Penn’s campus have signed up to be “puppy parents” — providing a home to the five service dogs in training. The program hopes to take on as many as eight over the next six months and then more once another trainer is hired. Anyone can sign on as a puppy parent.

Jennifer Desher, program manager and trainer at Warrior Canine Connections, practices commands with Kallie, a service dog in training at the University of Pennsylvania. Kallie is living with her “puppy parent,” Lt. Dylan Sevick (right) while she receives training.
Erin Blewett

Col. Vincent Ciuccoli, the commanding officer of the Philadelphia Navy Reserve Officer Training Corps Consortium, is hosting Mosko, a 5-month-old black Lab — named, like all of Warrior Canine Connection’s dogs, after a former service member. Mosko’s namesake is Christopher Mosko, a Navy lieutenant and Drexel University graduate who participated in Penn’s ROTC program, and was killed in Afghanistan in 2012.

Ciuccoli lives in Blue Bell with his wife, four young children, two Yorkshire terriers, and a rabbit. Mosko, he said, stands out in the family menagerie.


“I feel so purpose-driven,” Ciuccoli said. “I would normally feed him table scraps or take him out to play with a ball, but I’ve always got that in the back of my mind, that we’re on a mission together.”

He joked that he takes Mosko’s training “almost too seriously.”

Warrior Canine Connection is currently recruiting veterans studying and working on campus to sign up to train the dogs.

The dogs’ full training will last two years, with veterans cycling through in eight-week stints to help teach the dogs 70 to 90 commands. After their training, the dogs are transferred to the program’s headquarters in Maryland to be matched with a veteran as a permanent service dog. The program reassigns dogs whose temperament may be better suited to other roles, such as living with a deployed veteran’s family, or acting as a therapy dog in a hospital setting, Desher said.

The dogs Desher works with on Penn’s campus are young, and still preparing for training with veteran volunteers. On a recent afternoon, she was working with a nine-month-old yellow Lab named Byron, using treats and commands to show him how to press pedestrian buttons at a crosswalk.

Later, a puppy parent brought in nine-week-old Kallie, whose biggest challenge at the moment is learning not to chew on her leash.

“It’s definitely been a learning curve, but I feel like she’s super smart,” said Dylan Sevcik, a Navy lieutenant who works under Ciuccoli in Penn’s ROTC unit and is raising Kallie at his apartment in Fishtown.

After quizzing Kallie on some early skills —sit, wait, come — Desher told Sevcik not to worry too much about breaking the leash-biting habit.

“You can tell she’s going to be a good dog,” Sevcik said with a laugh.

Jennifer Desher, program manager and trainer at Warrior Canine Connections, practices commands with Kallie, a service dog in training at the University of Pennsylvania. Kallie is living with her “puppy parent,” Lt. Dylan Sevick (right) while she receives training.
Erin Blewett

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Smithtown, NY & Philadelphia, PA, April 22, 2025 (GLOBE NEWSWIRE) -- America’s VetDogs , a national nonprofit that provides specially trained service dogs to veterans and first responders with disabilities, is proud to join forces with the Philadelphia Flyers Alumni Association, a nonprofit organization dedicated to giving back to the community and Team Foster, an organization dedicated to honoring veterans and military families by partnering them with service dogs. Funded by Flyers Alumni, together the three organizations are thrilled to announce the co-raising of a future service dog for a veteran or first responder with disabilities. The puppy is a seven-week-old male Labrador Retriever. Over the next 14 to 18 months, this adorable pup will begin his journey of basic training and socialization alongside Flyers Alumni and Team Foster fans, staff, and supporters. He’ll be a familiar face at community events, where he’ll gain exposure to a variety of environments that are essential to shaping him into a confident and calm future service dog. After completing his basic training, the puppy will return to America’s VetDogs headquarters in Smithtown, NY to begin his formal training. There, he’ll prepare for his ultimate mission of being placed with a veteran or first responder with disabilities. The public will have a chance to help name the new pup by choosing from an option of names selected by Flyers Alumni via a poll on the official Philadelphia Flyers’ website. Voting will run from Tuesday, April 22 – Friday, April 25 at 11:59 PM EST. Flyers Alumni will announce the official name of the puppy via social media in May. Fans can follow the pup’s journey via the Flyers Alumni social media accounts on Facebook and, X, to stay up to date on his training and local appearances. For more on America’s VetDogs and ways to get involved, visit VetDogs.org. “Flyers Alumni is thrilled to partner with America’s VetDogs and Team Foster for this exciting initiative. This is more than just naming a dog — it’s being part of a journey that will transform someone’s life,” said Brad Marsh, President of Flyers Alumni. “It is because of our fans and their support of our charitable giving that we are able to make this mission possible and we want to give them the opportunity to name the newest member of the Flyers Alumni family.” “We’re incredibly grateful to partner with Flyers Alumni and America’s VetDogs on this life-changing initiative,” said Nick Liermann, Founder and Executive Director of Team Foster. “This isn’t a pet or emotional support animal; this pup is going to train for two years to become a service dog and help a veteran or first responder with disabilities. Involving the fans in naming this dog is a fun and meaningful way to showcase what these partnerships are all about: community, support, and changing lives together.” “We are proud to partner with the Flyers Alumni and Team Foster on this extraordinary journey as a part of our ‘Puppy with a Purpose program.’” said John Miller, president and CEO of America’s VetDogs. “This partnership reflects our shared values of service, community, and unwavering support for those who have bravely served our country. We look forward to watching this puppy grow and develop into a life-changing service dog for a veteran or first responder.” About America’s VetDogs For more than 20 years, America’s VetDogs (www.VetDogs.org) has trained and placed guide and service dogs to provide independence, enhanced mobility, and companionship to veterans with disabilities from all eras. In 2015, VetDogs opened its programs to first responders, including fire, police, and emergency medical personnel. America’s VetDogs is a 501(c)(3) not-for-profit organization founded by the Guide Dog Foundation and serves clients from across the United States. VetDogs relies on contributions from generous individuals, corporations, service clubs, and foundations to fund its mission to help those who have served our country live with dignity and independence. It costs over $50,000 to breed, raise, train, and place one assistance dog, but America’s VetDogs provides its services completely free of charge to the individual. America’s VetDogs has been accredited by both the International Guide Dog Federation and Assistance Dogs International. About Flyers Alumni Association The Flyers Alumni Association is a registered 501(c)(3) nonprofit organization. Since its founding, the Association has grown both nationally and internationally, with its membership composed of former Philadelphia Flyers players. True to its roots, the Flyers Alumni Association remains deeply committed to giving back to the Delaware Valley community. Flyers Alumni members continue to engage with fans and communities around the globe, regularly participating in charity games and various philanthropic initiatives throughout the year including the upcoming inaugural Flyers Alumni Charity Classic Weekend. About Team Foster Team Foster is a 501(c)(3) nonprofit founded in 2014 in honor of U.S. Army Captain Erick Foster after he was killed in action in 2007. Headquartered in Philadelphia, Team Foster’s mission is to support accredited, life-saving service dogs for injured and disabled Veterans. Through funding, education, advocacy and community building, Team Foster positively impacts thousands of Veterans every year. Learn how you can #ShowUp4Vets at TeamFoster.org.
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Click here to learn more about becoming a puppy raiser and supporting Team Foster's mission in providing service dogs to injured and disabled Veterans. sit, stay, say goodbye In the year since Pat and Jane Hipsley brought home Pogo, they’ve spent hours teaching the Labrador puppy how to walk by their side and ignore cooing strangers; how to roll, retrieve her leash and ride an escalator. They’ve learned that Pogo is not a fan of tight spaces, and that her favorite snack is a carrot. Every night, Pogo has fallen asleep at the foot of their bed. Each morning, she has greeted them with a wagging tail. And in a few weeks, as with 17 other puppies that came before her, the Hipsleys will say a tearful goodbye to Pogo, maybe forever. In the world of service dogs, the Hipsleys are known as “puppy raisers,” volunteers who house, socialize and transport puppies to and from weekly classes from their first weeks until they’re ready for formal training, at around 18 to 24 months. The work is done to benefit a stranger, someone who will rely on the dog to treat a disability or live more independently. While service dogs were once mainly used as a navigational tool for the blind, the animals have proven to be an effective therapeutic tool for conditions as varied as autism, epilepsy and post-traumatic stress disorder. Today, people count on dogs to alert them to dangerous changes in their blood sugar, to disrupt panic attacks and to detect the smell of allergens. But as demand for the dogs increases, the organizations that provide them are facing a shortage of volunteers to raise them as puppies. It’s a challenging, time-consuming gig that typically pays nothing and requires forging an intimate bond with a dog only to give it away. This “critical” volunteer shortage is leading to yearslong wait times for service dogs, according to Assistance Dogs International, the accrediting body for nonprofit service dog providers. The nationwide nonprofit Canine Companions needs about 500 new puppy raisers a year to keep pace with demand, and its wait times for a service dog can reach 18 months, said James Dern, who leads the organization’s puppy program. At some other organizations, people may have to wait even longer. Ashley Frantz, a 40-year-old woman in Virginia Beach, Va., who sustained physical and emotional trauma while serving in the Navy, waited two years to be matched with a dog. The experience, she said, was “incredibly defeating.” “Puppy raisers are the backbone of our organization,” said Molly Elmore, the volunteer program manager at Warrior Canine Connection, a service dog nonprofit in Boyds, Md., that pairs service dogs with wounded veterans who have mobility issues, traumatic brain injuries or PTSD. “They’re the only way it all happens.” Finding a New Purpose Amid Grief On a Saturday morning in February, at the Hipsleys’ home in Catonsville, Md., Pogo was asleep at Ms. Hipsley’s feet, cuddled up with two other puppies the Hipsleys had raised: Blair, who was back for a visit, and Devin, whom the Hipsleys later adopted. Four-month-old Marita, who had arrived the previous week, stood at the edge of the dog pile, unconvinced she needed a nap. The Hipsleys began puppy raising in 2015, less than a year after their son Chris died by suicide. Chris, a decorated Army medic, had developed severe PTSD during three tours in the Middle East. The Hipsleys had pleaded with him to apply for a service dog, but he was resistant. After Chris died, the couple felt compelled to help other veterans, but weren’t sure how. Then a friend told them about Warrior Canine Connection, the nonprofit in Maryland that helps wounded veterans. “It was just like fate — this is what we were supposed to do,” Ms. Hipsley said. Soon, a bouncy black lab puppy named Jack moved in. The busyness of “all things puppy,” Mr. Hipsley said, was a comfort. “Jack probably saved our lives,” said Mr. Hipsley, 71, a retired business executive. As Mr. Hipsley talked, Pogo moved from the floor to his side, where she pushed her nose between his clasped hands, demonstrating a skill she’ll use when her future handler experiences distress. “She feels the tension in me,” he said, rubbing her ears. “She’ll do that,” Jane explained. “She gets the stress cues.” Making It Work Today, the Hipsleys typically raise two or three dogs at a time, often taking on the organization’s most challenging dogs; one had a leaky bladder, one was recovering from shoulder surgery and another liked to hurdle other dogs in class. They try to divide responsibilities evenly. Ms. Hipsley focuses on walks, Mr. Hipsley on teaching commands. Potty training is a team effort. “It’s just like a baby,” Mr. Hipsley said. “Whose shift is it?” The time commitment can sometimes keep people from volunteering. Michael Yau, 42, and his wife figured they were too busy to become puppy raisers. The couple, who live in Orinda, Ca., both work, and they have three children under 7, as well as a pet golden doodle. But Mr. Yau, an entrepreneur, was inspired to volunteer after attending a Canine Companions fund-raiser that showcased client testimonials; it was the first time Mr. Yau’s wife had ever seen him cry. Expectations for puppy raisers can differ by organization. But their most important assignment is socialization. Under the Americans With Disabilities Act, service dogs are allowed in most public places. But staying focused despite the sights, sounds and smells of the world takes a lot of practice. When the Hipsleys’ puppies are young, socialization is mostly about exposure; their youngest puppy has been getting accustomed to the sound of traffic at an intersection near the couple’s home. Older dogs go on longer excursions and face greater temptations. At 21 months, Pogo recently lounged beneath the table of a busy Panera while the Hipsleys ate lunch with friends. Despite their own busy lives, the Yaus have been able to make it work. “The puppy gets fully integrated into your life,” Mr. Yau said. The family even took the first puppy they raised, a yellow lab named Fonzi, to Disneyland by plane. At Fonzi’s graduation ceremony, the family was able to pass the Labrador’s leash to his new handler, a young man with autism. “It was a bittersweet moment,” Mr. Yau said, “and such a seminal moment for our kids to learn about service.” Today, the Yaus are on puppy number two. Bittersweet Goodbyes Every once in a while, the Hipsleys receive photos, updates and heartfelt thank yous from the people who have benefited from their efforts. One of them is Ms. Frantz, the former member of the Navy who waited two years for a service dog. She was ultimately paired with a black lab named Patty, whom the Hipsleys raised. The effect, Ms. Frantz said, has been profound. She once chewed her fingernails down to the quick, avoided social interactions and couldn’t go to Walmart without having a panic attack, she said. Patty has changed that. Ms. Frantz’s anxiety has dissipated, and she he has found herself striking up conversations with strangers while shopping. She is well aware of the role the Hipsleys played in her improvement. “Just look at what they did for someone that they didn’t know,” Ms. Frantz said. “I wouldn’t be getting better without them.” In the Hipsleys’ home, a photo of Patty sits on one of their living room shelves, along with the rest of their “sorority,” as they call it, since 16 of the puppies have been female. “At this point, we have more pictures of dogs than we do our grandchildren,” Mr. Hipsley said. After 18 rounds of puppy raising, the Hipsleys have learned how to soothe the sweet sorrow of parting with a dog: by getting another one. So in the weeks leading up to Pogo’s departure, the couple brought home Marita. “I haven’t had a dog yet that I didn’t cry about,” Mr. Hipsley said. “There is pain, but when you see the good that it does, well, that takes the pain away.” New York Times: Sit, Stay, Say Goodbye https://www.nytimes.com/2025/03/27/well/service-dog-shortage-volunteer-puppy-care.html?unlocked_article_code=1.7E4.ON8e.mb9Gs904_78p&smid=url-share
January 8, 2025
Warrior Canine Connection (WCC), a nonprofit dedicated to training service dogs for Veterans with post-traumatic stress disorder (PTSD) and other disabilities, has honored the memory of Captain Erick Foster in a truly meaningful way by naming one of its service dogs in his memory, ensuring that his legacy of service and sacrifice continues to inspire and support those who need it most. Cpt. Erick Foster was a born leader. No one pushed himself harder or cared for his teammates more. Naming a dog after Cpt. Foster is more than a tribute; it’s a powerful reminder that the service and dedication that defines our heroes can be carried forward in many forms. The dog will train to help Veterans regain their independence. The honor of having a service dog named in his memory will undoubtedly resonate with Cpt. Foster's family, friends, and fellow Veterans. It’s a lasting tribute that ensures his legacy will continue to have a meaningful impact for years to come. WCC Erick has been added to Warrior Canine Connection’s " Hall of Heroes ".